Shipping Policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Rovique.

We are committed to delivering your order as quickly and efficiently as possible. Please review the information below regarding our shipping process.

Shipping Destinations

Rovique currently ships within the United States.

At this time, we do not offer international shipping through our website. Additional shipping regions may become available in the future.

Order Processing

Orders are typically processed within 1–2 business days after payment has been received.

Orders placed on weekends or holidays will be processed on the next business day.

During peak seasons, promotions, product launches, or holidays, processing times may be slightly longer.

Shipping Rates

Stroller Wagons & Large Products

We offer FREE standard shipping on all stroller wagons and qualifying large products within the continental United States.

Accessories & Parts

Shipping costs for accessories and replacement parts are calculated at checkout based on the order value, weight, and destination.

Free shipping promotions may apply during special events or campaigns.

Estimated Delivery Time

After your order has been processed, estimated delivery times are:

Shipping Method Estimated Delivery
Standard Shipping 3–7 Business Days
Remote Areas 5–10 Business Days

Delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 24 hours for tracking updates to appear.

Multiple Shipments

To ensure faster delivery, some orders may ship in multiple packages.

You may receive separate tracking numbers for different items within the same order.

Shipping Delays

While we strive to meet all estimated delivery times, delays may occur due to:

  • Severe weather conditions

  • Carrier service interruptions

  • High shipping volumes

  • Incorrect shipping information

  • Other circumstances beyond our control

Rovique is not responsible for shipping delays caused by carriers after an order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, additional shipping fees may apply for redelivery or address correction.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of delivery or the expected delivery date.

Please include:

  • Order Number

  • Photos of the package and product (if damaged)

  • Description of the issue

We will work with the carrier to help resolve the matter as quickly as possible.

Contact Us

If you have any shipping-related questions, please contact us:

Email: support@rovique.com

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM (EST)